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Shipping&Return

1. Delivery

1.1. Seller aims to give courier particular goods ordered by the Buyer within 2 working days after the payment for the goods.

1.2. The courier delivers goods to the address of the Buyer in:

1.2.1. 1-2 working days in Lithuania;
1.2.2. 1-2 days in Estonia, Latvia, Poland;
1.2.3. 2-5 days in countries of group A;
1.2.4. 3-5 days in countries of group B;
1.2.5. 4-7 days in countries of group C.

1.3. DPD & OMNIVA services are used for delivery of goods.

1.4. Any order will shipped through the DPD/OMNIVA courier. When your order is dispatched you will receive notification of the parcel tracking number so you can track its progress using the online service.

1.5. The buyer can read information regarding DPD/ OMNIVA working hours (delivery time) and DPD/OMNIVA services in DPD/OMNIVA webpage available in particular country.

1.6. If you can not find your country, please contact us by e-mail or phone and we will find you the most convenient method of delivery.

 1.7. We are not delivering goods to Ukraine

A Group Countries B Group Countires C Group Countries
Belgium Austria Croatia
Czech Republic Denmark Bulgaria
Finland France Greece
Germany United Kingdom Italy
Luxembourg Hungary Portugal
Netherlands Ireland Romania
Slovakia Slovenia Spain
Sweden

2. Returns

2.1. Goods purchased directly from gymON.eu can be returned within 15 days of delivery. 

2.2. Return are eligible only when product package are unopened.

2.3. Goods must be return in original package.

2.4. Buyer's refund might be fulfilled in 5 working days after goods were returned to the Seller and the Seller confirmed that the goods are accepted as returned. Delivery fee is non refundable.

2.5. If you wish to return an item for exchange or refund, we suggest you do so through a secure and insured delivery service (like UPS, DHL, DPD etc). We do not accept liability for non-received items. Returning fees are payed by Buyer. 

2.6. Typically, a return request will be processed within 48 hours of receipt. 

2.7. Adress for returns: Vilkyskiu pieninė AB, Vilniaus st. 31 / Islandijos st. 1, Vilnius, Lithuania, LT01402.


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